Good security isn’t cheap and cheap security isn’t good. Price is definitely not everything and should not solely be the basis of who you engage.
Do your homework before going to tender and make it an Invitation Only Tender
Does the Security provider have a proven track record with similar business to yours?
No Security company will get it right 100% of the time so don’t expect it and don’t believe them if they tell you they do. Choose someone you can work with openly and honestly.
The industry has had a huge influx of people whose first language is not English, so expect diversity of staff.
Compliance Management is probably the most important factor. How do they manage their business compliance? How do they manage their staff’s compliance i.e. licence expiry dates?
Do they have any formal certification - Quality Management, OH & S or Environmental?
Do they use sub-contractors? How do they manage their
compliance? Did they disclose the relationship with you?
Are they willing to become part of your business? Security guards are often the first face people see or deal with in your business - they represent you!
How will they ensure that the staff they put forward are the right people for your business culture and values?
Do not offer a contract for a set term. Rather, offer a service agreement with KPI’s. If they are up to the job, there should be no hesitation for them to agree to this arrangement.
Learn more about Barringtons Compliance Management Software System here
Blayne Webb, Director, Barringtons